Shipping policy

Shipping Policy

Effective Date: [Insert Date]

1. Shipping Methods and Costs

We offer various shipping options for your convenience. Shipping costs and delivery times depend on your location and the shipping method you select at checkout.

  • Standard Shipping: Delivery typically within 4-7 business days. Costs are calculated at checkout.
  • Expedited Shipping: Delivery typically within 2-4 business days. Additional fees apply.
  • Overnight Shipping: Next-day delivery. Additional fees apply.

2. Processing Time

Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Locations

We currently ship to addresses within Australia. If your location is not listed, please contact us for further assistance.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order status using the provided tracking number.

5. Shipping Delays

While we strive to ensure timely delivery, factors such as weather conditions, customs processing, and carrier delays can impact delivery times. We are not responsible for delays caused by these factors.

6. Delivery Issues

If your package is lost or damaged during transit, please contact us at honeystreatsoz@gmail.com for assistance. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.

7. Incorrect or Incomplete Addresses

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you notice an error in your shipping information, please contact us immediately.

8. Shipping Restrictions

Certain products may have shipping restrictions due to regulations or local laws. We will inform you if any restrictions apply to your order.

9. International Shipping

For international orders, you may be subject to additional customs duties and taxes. These charges are the responsibility of the customer and are not included in our shipping fees. Please check with your local customs office for details.

10. Returns and Exchanges

For information on returns and exchanges, please refer to our Refund Policy.

11. Contact Us

For any questions or concerns about shipping, please contact us at:

Email: hello@honeystreats.com
Phone:
Address: North Bondi